These HeyCounsel Member Program Terms (“Program Terms”) govern your participation in Ruli’s HeyCounsel member program. By checking the box, clicking “I agree” or “Start trial,” or logging into an account Ruli has created for you under this program, you accept these Program Terms and the Ruli Platform Terms of Service. If you do not agree, do not use the Services.
1. Who you are and what you are agreeing to
1.1 You. “You” means the HeyCounsel member who accepts these Program Terms and, if you accept on behalf of your employer, firm, or other entity, that entity. You represent that you have authority to bind that entity. You are using the Services for business and professional purposes, not as a consumer.
1.2 Incorporated terms. The Ruli Platform Terms of Service at https://www.ruli.ai/platformtermsofservice (“Platform Terms”) and the Platform Privacy Notice at https://www.ruli.ai/platformprivacynotice apply to your use of the Services and are part of these Program Terms. Capitalized terms not defined here have the meanings in the Platform Terms.
1.3 Organization customer. These Program Terms are a written agreement under Section 2.2 of the Platform Terms. You are an organization customer for all purposes under the Platform Terms and the Privacy Notice, and the provisions of the Platform Terms that apply only to individual subscribers (including Section 2.1) do not apply to you.
1.4 Precedence. If these Program Terms conflict with the Platform Terms, these Program Terms control for the HeyCounsel program. On data processing, the Platform Terms control over the Privacy Notice.
1.5 Your invoice. Ruli will send you an invoice showing your plan, the named user, the fees, your Subscription Term, and your billing email. The invoice is a statement of what you ordered under these Program Terms; it does not add or change terms.
2. Eligibility
2.1 Member pricing is conditional. The pricing in Section 5 is available only if you meet the requirements in this Section 2 when you accept these Program Terms.
2.2 You represent and warrant that:
(a) you are an active member of the HeyCounsel community;
(b) you are an attorney or other legal professional and will use the Services for legal work for yourself, your employer, or your clients;
(c) you are not employed or engaged by, an investor in, an advisor to, or otherwise affiliated with a company that offers products competitive with the Services, and you will tell Ruli promptly if that changes;
(d) the information you give Ruli is accurate, you are a real individual, and you will personally use the account; and
(e) you have the right to submit the content you upload to the Services.
2.3 Verification. Ruli may confirm your eligibility against the HeyCounsel member roster, publicly available professional information, and other reasonable sources, and may delay or decline your account while it does so.
2.4 If you leave HeyCounsel. Your member rate continues through your current Subscription Term. Ruli may move you to standard pricing at your next renewal on 30 days’ notice.
2.5 Breach. A breach of Section 2.2 is a material breach. Ruli may suspend or terminate your account immediately under Section 13 of the Platform Terms, and fees you have paid are not refundable.
3. Your subscription, seats, and permitted use
3.1 Subscription. Ruli will give you access to the Ruli platform, including legal research, contract review and redlining in Word and Google Docs, regulatory monitoring, and tabular review, at the plan level on your invoice, for your Subscription Term.
3.2 Seats. Your subscription covers one named user. You may add named users at the then-current member rate by emailing billing@ruli.ai; added seats are billed on your existing cycle and prorated for the current term. You may not share credentials, and each named user must be an individual working for you, your employer, or your clients.
3.3 Use for client work. Notwithstanding Sections 10.2 and 11 of the Platform Terms, you may use the Services and Outputs in the practice of law and the delivery of legal services for your clients and employer, including reviewing, drafting, and advising on client matters, and you may deliver Outputs to clients as part of your own work product. You may not give clients or other third parties direct access to the Services, resell access, or run the Services as a shared facility for others.
3.4 Professional responsibility. You are responsible for confirming that each client has authorized you to submit its information to the Services where that authorization is required, and for complying with the rules of professional conduct that apply to your use of AI tools. Outputs are not legal advice from Ruli, and you remain responsible for reviewing them before you rely on them (Platform Terms §6.3 and §6.5).
3.5 Usage limits. Ruli may enforce limits as described in Section 9.9 of the Platform Terms.
4. Free trial
4.1 Trial period. Every HeyCounsel plan starts with a 14-day free trial beginning on the day Ruli creates your account (the “Trial Period”). Ruli charges nothing during the Trial Period.
4.2 No invoice during the trial. Ruli does not issue an invoice or collect a payment method during the Trial Period. You can stop using the Services at any time during the trial without telling Ruli, and you will owe nothing.
4.3 Converting to a paid plan. To continue after the trial, tell Ruli which plan you want by emailing billing@ruli.ai or using the link in your trial emails, at any time during the Trial Period or within 14 days after it ends. Ruli will then send your first invoice for the plan you chose, covering your first billing period at your member rate. Your paid Subscription Term starts on the day you pay that invoice; the invoice is due within 30 days of issue. The founding-partner rate in Section 5.1 applies if you choose an annual plan and pay the invoice on or before Feb 28, 2027.
4.4 If you do not convert. When the Trial Period ends without a conversion request, your account becomes read-only under Section 9.8 of the Platform Terms. You can download your data, or still convert under Section 4.3, for 60 days. After that Ruli may delete the account.
4.5 One trial. One trial per person, per entity, and per payment method. Ruli may decline a trial to prevent abuse. Prior Ruli trial or self-serve customers are not eligible for a new trial.
4.6 Trial terms. These Program Terms, including Sections 2, 3, 6, and 7, apply during the Trial Period.
5. Fees, member pricing, renewal, and payment
5.1 Member pricing. Your fees appear on your invoice and are calculated from Ruli’s list price of $4,800 per named user per month as follows.
Plan
Member discount
Renewal rate
Founding-partner annual (accepted on or before Feb 28, 2027)
50% off list for the first annual term
30% off list
Annual
30% off list
30% off list
Monthly
20% off list
20% off list
5.2 Founding-partner rate. The 50% discount applies to your first annual Subscription Term only. At your first renewal the subscription renews at the annual member rate of 30% off list, which is $4,800 per named user per year at today’s list price. The founding-partner rate is not available on monthly plans.
5.3 Automatic renewal. Your subscription renews automatically for successive terms of the same length unless you cancel under Section 6.1 before the renewal date. Ruli will email your billing address at least 30 days before an annual renewal, and before any price change, stating the renewal date and the renewal fee.
5.4 Payment. Ruli invoices through QuickBooks. You pay by credit or debit card through the invoice link. By entering a card and enabling autopay, you authorize Ruli to charge that card for each renewal invoice and for any seats you add under Section 3.2. You will keep a valid payment method on file. If a payment fails, Section 9.2 of the Platform Terms applies.
5.5 Taxes. Fees exclude taxes. Ruli adds sales or similar taxes to the invoice where required.
5.6 Price changes. Apart from the scheduled step-up in Section 5.2 and the repricing in Section 2.4, Ruli will give you at least 30 days’ notice of any price change, effective at your next renewal (Platform Terms §9.5).
5.7 Upgrades and downgrades. Section 9.6 of the Platform Terms applies. Request plan changes by emailing billing@ruli.ai; they appear on your next invoice.
6. Cancellation, refunds, and termination
6.1 Cancellation. You may cancel at any time by emailing billing@ruli.ai from your billing address. Cancellation takes effect at the end of your current Subscription Term; you keep access until then. Ruli will confirm by email within two business days.
6.2 Refunds. Monthly plans and standard annual plans follow Section 9.4 of the Platform Terms: a full refund if you cancel within 7 days of a monthly payment or within 30 days of an annual payment, and after that a prorated refund of the remaining months of an annual term less a $25 administrative fee. Founding-partner annual plans are different: you may cancel for a full refund within 30 days of your first annual payment, and after that founding-partner fees are non-refundable, including the prorated refund in Section 9.4(b) of the Platform Terms, which does not apply. Send refund requests to contact@ruli.ai.
6.3 Termination by Ruli. Ruli may suspend or terminate under Section 13 of the Platform Terms. Termination for a breach of Section 2.2, for non-payment, or for a violation of Section 11 of the Platform Terms is without refund. If Ruli terminates for any other reason, Ruli will refund prepaid fees for the unused part of your Subscription Term.
6.4 After termination. On expiration or termination, Sections 7.5 and 13 of the Platform Terms govern access, data export, and deletion. Export any client files you need before the end of your term.
7. Data, confidentiality, and general terms
7.1 Your data. You own your Customer Data (Platform Terms §7.1). Ruli processes content in your workspace on your behalf and under your instructions, as the Privacy Notice describes for enterprise workspace data. Ruli does not use your Customer Data to train AI models unless you opt in, and never shares it with third-party AI providers for training (Platform Terms §7.3).
7.2 Confidentiality. Section 8 of the Platform Terms applies. Ruli treats your Customer Data, including client documents and playbooks, as your Confidential Information.
7.3 Security. Ruli maintains the safeguards in Section 13 of the Privacy Notice, including SOC 2 Type II controls and encryption in transit and at rest.
7.4 Data processing addendum. Ruli’s standard data processing addendum is available on request to legal@ruli.ai and, once signed, forms part of these Program Terms.
7.5 Notices. Ruli sends notices to your billing email. Send notices to Ruli at legal@ruli.ai, and billing matters to billing@ruli.ai.
7.6 Governing law and disputes. Sections 17 and 18 of the Platform Terms apply. Because you are an organization customer, the individual-subscriber arbitration procedures and opt-out right in Section 17.3 of the Platform Terms do not apply to you.
7.7 Changes to these Program Terms. Ruli may update these Program Terms for future terms. Changes do not affect your current Subscription Term unless they favor you. Ruli will post the updated terms at the hosted URL, update the “Last modified” date, and email your billing address at least 30 days before changes take effect at your next renewal.
7.8 Record of acceptance. Ruli keeps a record of the date, the version of these Program Terms, and the email address with which you accepted. You can request a copy at legal@ruli.ai.
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